"A word to strike from your marketing vocabulary is image. An image is a façade, something phony. A far better I word is identity. Your identity is automatically honest. If you communicate a real identity, people sense feelings of comfort and relaxation when they contact you. What they see in your marketing is ultimately what they get from your goods and services and that builds trust and rapport."
-Jay Conrad Levinson
Dale Richardson
Certified Guerrilla Marketing Coach
www.1guerrillamarketingcoach.com
Suggested Reading: Guerrilla Marketing for Home-Based Businesses