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 Guerrilla Marketing Coaching Blog 
Thursday, 18 August 2011

“By focusing on service, you’ll capture and keep the most profitable customers. Remember, 80% of your business comes from 20% of your customers. Compared to the rest, those 20% are spending a lot of money with you. They can afford to go anywhere they want for what you sell them. Why do they stick with you? Odds are, customer service is a big reason.”

Dale Richardson   

Certified Guerrilla Marketing Coach  
www.1guerrillamarketingcoach.com   
POSTED BY: Certified Guerrilla Marketing Coach AT 06:25 am   |  Permalink   |  E-mail this

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